Why quotes vary so much — and what that tells you
Cosmetic dentistry is largely unregulated in terms of pricing. There's no standard schedule of fees, no fixed rate for a porcelain veneer, and no requirement to quote all-inclusive. This means the burden of comparison falls entirely on you.
The two biggest variables in any quote are scope (what's included) and material quality (which lab, which porcelain, which aligner brand). A dentist using a premium Australian dental lab will quote higher than one using an offshore lab — and the results will differ in how they look, how they wear, and how they're covered if something goes wrong.
| Item | Often included | Often excluded (but you'll pay) |
|---|---|---|
| Veneers | Tooth preparation, fitting appointment | X-rays, scale & clean, temporaries, warranty, follow-up |
| Invisalign | Trays, basic refinements | Attachments, retainers, whitening, review appointments |
| Teeth whitening | In-chair treatment | Take-home trays, sensitivity treatment, touch-up bleach |
| Implants | Implant post, crown | Bone graft, sinus lift, healing abutment, follow-up imaging |
The questions to ask before your consultation
Most people walk into a cosmetic dental consultation without a framework for evaluating what they're told. These questions change that. Send them by email before you attend, or bring them printed. A dentist who's confident in their offering will answer every one without hesitation.
- Is the quote itemised per tooth, per procedure, and per appointment — or is it a total?
- Does it include preparatory work: x-rays, impressions, scale and clean?
- What material is being used and which lab will produce it?
- What is the warranty period and what does it cover?
- What happens if I'm not happy with the fit or colour after fitting?
- Are refinement appointments or adjustments included in the price?
- What is your payment plan or BNPL arrangement, and are there fees for using it?
- Do you provide a written treatment plan before I commit to anything?
- What are the risks specific to my dental situation?
- Have you treated cases similar to mine and can I see examples?
Reading the room and the document
The consultation is where you evaluate both the dentist and the quote. Two things to pay attention to: what they say unprompted, and how they respond when you push for detail.
When you receive the written quote, go through it line by line. If any of the items from your checklist are missing, ask for them to be added before you leave. The quote you walk out with should be the quote you compare against any others you seek.
"Before I compare this against other quotes, can you walk me through what is and isn't included? Specifically, I'd like to know whether preparatory work, temporaries, and follow-up appointments are in this price, and what the warranty covers."
"Which lab will be producing the veneers, and what porcelain are they using? I want to understand how this compares to what I might be quoted elsewhere at a lower price."
"I appreciate everything you've outlined. I'm not in a position to commit today — I need time to review the written treatment plan and potentially get a second opinion. I'll be in touch within the week."
| Situation | What it might mean |
|---|---|
| Dentist won't itemise the quote | Scope may be padded or critical items missing |
| No warranty offered | May indicate lower-quality materials or offshore lab |
| Price drops significantly when you hesitate | Pressure sales tactic — proceed with caution |
| Dentist offers to show you comparable cases | Good sign — they're confident in their results |
| Written treatment plan provided before payment | Standard professional practice |
| Preparatory treatment recommended before cosmetic work | Correct sequence — not an upsell |
Comparing quotes and making a confident decision
Once you have two or more written quotes, this is the comparison framework. You're not comparing prices — you're comparing value per line item.
| Comparison point | Quote A | Quote B |
|---|---|---|
| Total price | $___ | $___ |
| Preparatory treatment included? | Yes / No | Yes / No |
| Temporaries included? | Yes / No | Yes / No |
| Follow-up appointments included? | Yes / No | Yes / No |
| Material / lab | ___ | ___ |
| Warranty period | ___ months | ___ months |
| Payment plan available? | Yes / No | Yes / No |
| Adjusted like-for-like price | $___ | $___ |
Once you're satisfied with the scope, the materials, and the written plan — and you've confirmed what your health fund will cover — you're in a position to make a confident decision.
There is no obligation to choose the cheapest option or the most expensive. Choose the dentist and the scope you trust.